SHIPPING POLICY

Last Updated: August 18, 2026

At Prestonhausco, we are committed to providing a simple, reliable, and transparent shipping experience. This Shipping Policy explains our order processing times, estimated delivery timelines, shipping costs, tracking information, and what to do if you experience an issue with your delivery.

SHIPPING LOCATIONS

Prestonhausco currently ships orders within the United States.

At this time, our shipping terms and estimated delivery times apply to orders delivered to eligible addresses within the United States.

ORDER PROCESSING & DELIVERY TIMES

We work to process and ship orders as quickly as possible.

Order Cutoff Time

Orders received after our daily order cutoff time may begin processing on the following business day, which may add an additional business day to the estimated delivery timeframe.

Handling Time

Orders are generally processed within 1–2 business days, Monday through Friday, excluding holidays.

Once your order has been processed and prepared for shipment, it will be transferred to one of our shipping carriers.

Transit Time

After your order ships, estimated transit time is generally 6–8 business days, Monday through Friday.

Estimated Total Delivery Time

Most orders are expected to arrive within approximately 7–10 business days after the order is placed.

Please note that all delivery times are estimates and are not guaranteed. Delivery may be affected by carrier delays, severe weather, holidays, high-volume periods, incorrect shipping information, or other circumstances outside Prestonhausco's reasonable control.

SHIPPING CARRIERS

Depending on the order and delivery destination, Prestonhausco may use established shipping carriers such as:

• USPS
• UPS
• FedEx

The carrier selected for your order may vary based on destination, package size, product availability, and other fulfillment considerations.

SHIPPING COSTS

Free Shipping

Prestonhausco offers free standard shipping on eligible orders within the United States, with no minimum purchase requirement.

Any applicable shipping charges or alternative shipping options will be clearly displayed during checkout before you complete your purchase.

ORDER TRACKING

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

You can use the provided tracking number to follow the progress of your shipment through the applicable carrier.

Please allow some time after receiving your shipping confirmation for tracking information to become active in the carrier's system.

DELIVERY ISSUES

If you experience an issue with your delivery, including an unexpected delay or a package that appears to be lost, please contact our customer support team.

When contacting us, please provide your order number and relevant delivery or tracking information so we can assist you more efficiently.

We will work with you and, when appropriate, the shipping carrier to help determine the status of your shipment.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully review your shipping address before completing your purchase.

If you notice an error after submitting your order, contact us as soon as possible. While we will make reasonable efforts to assist you, we cannot guarantee that shipping information can be changed once an order has entered processing or has been shipped.

CHANGES TO THIS SHIPPING POLICY

Prestonhausco reserves the right to update or modify this Shipping Policy when necessary.

Any changes will be posted on this page along with an updated Last Updated date. We encourage customers to review this policy periodically.

Continued use of our website after changes become effective constitutes acceptance of the revised Shipping Policy, to the extent permitted by applicable law.

QUESTIONS?

If you have questions about shipping, delivery, tracking, or your order, please contact our customer support team.

CONTACT INFORMATION

Store Address: 1350 West Marietta Street Northwest, Atlanta, GA 30318, United States

Store Email: info@prestonhausco.com

Store Phone: +14702988426

Customer Service Hours: Monday to Friday: 9:00am - 5:00pm (EST)

We do our best to reply to your e-mail within 1-2 business days.