TERMS OF SERVICE

Last Updated: August 18, 2026

OVERVIEW

Welcome to Prestonhaus. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Prestonhaus.

Prestonhaus operates this online store and website, including the information, content, features, tools, products, and services made available through it (collectively, the “Services”). Our store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and Services to you.

These Terms of Service (“Terms”), together with any policies referenced or linked within them, explain the rights and responsibilities that apply when you access or use our Services.

Please read these Terms carefully. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By accessing, browsing, purchasing from, or otherwise using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or jurisdiction of residence. You also confirm that you have provided consent for any minor dependents under your responsibility to use the Services through devices that you own, purchase, or manage.

When accessing our Services or purchasing products from our store, you may be required to provide information such as your name, email address, billing information, payment details, and shipping address.

You agree that all information you provide is accurate, current, and complete and that you have the legal right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account. You may not sell, transfer, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible. However, product colors, finishes, textures, dimensions, and overall appearance may vary slightly from what you see on your screen due to differences in devices, displays, lighting, photography, and individual screen settings.

We do not guarantee that the appearance or quality of a product will exactly match how it is displayed or represented through our online store.

Product descriptions, specifications, availability, and other information may be updated or changed at any time without prior notice.

We reserve the right to discontinue any product or service and to limit quantities available to any person, household, geographic region, or jurisdiction at our discretion.

SECTION 3 — ORDERS

Submitting an order through Prestonhaus constitutes an offer to purchase the products included in your order.

We reserve the right to accept, reject, limit, or cancel an order at our discretion. An order is not considered accepted until we confirm acceptance and successfully process the applicable payment.

Please carefully review your order before submitting it. Once an order has entered processing, we may not be able to accommodate changes or cancellation requests.

If we decline, modify, or cancel an order, we may attempt to notify you using the email address, billing information, shipping information, or telephone number provided when the order was placed.

Returns and exchanges are governed by our Return & Refund Policy.

Unless otherwise expressly agreed, products purchased through our store are intended for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 — PRICES AND BILLING

Product prices, discounts, promotional offers, and availability may change without notice.

The price charged will generally be the price displayed at the time your order is submitted and will be reflected in your order confirmation.

Unless expressly stated otherwise, listed prices do not include applicable taxes, shipping fees, handling charges, customs duties, import fees, or similar charges.

Prices offered through Prestonhaus may differ from prices available through other retailers, marketplaces, promotional campaigns, or sales channels.

Promotions may be subject to separate terms and conditions. If specific promotional terms conflict with these Terms, the promotional terms will apply to that particular promotion.

You agree to provide accurate, complete, and current billing, payment, purchase, and account information and to promptly update that information when necessary.

By providing payment information, you represent that:

• the payment information provided is accurate and complete;
• you are authorized to use the selected payment method;
• the payment provider is authorized to process the applicable charges; and
• you agree to pay all applicable product prices, shipping charges, taxes, and other disclosed fees associated with your purchase.

SECTION 5 — SHIPPING AND DELIVERY

All shipping and delivery dates provided by Prestonhaus are estimates and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, transportation disruptions, incorrect delivery information provided by the customer, or other circumstances outside our reasonable control.

Once an order is transferred to the applicable shipping carrier, responsibility for delivery may be subject to the carrier’s terms and applicable law.

Additional information regarding shipping may be provided through our Shipping Policy or other information displayed during checkout.

SECTION 6 — INTELLECTUAL PROPERTY

The Prestonhaus website and Services, including our trademarks, branding, text, graphics, photographs, images, product reviews, videos, audio, designs, layouts, and other content, are owned by Prestonhaus, our affiliates, licensors, or applicable content owners and are protected by intellectual property laws.

Our Services are provided for your personal and non-commercial use.

Unless we provide prior written authorization, you may not reproduce, copy, distribute, modify, publish, display, transmit, store, sell, create derivative works from, or otherwise commercially exploit content from our Services.

Nothing contained in these Terms grants you any ownership interest, license, or other intellectual property rights belonging to Prestonhaus, Shopify, or any third party except where expressly stated.

The Prestonhaus name, logo, product names, designs, slogans, and other brand elements may be trademarks or other protected intellectual property of Prestonhaus or its licensors and may not be used without authorization.

Shopify's trademarks and intellectual property remain the property of Shopify. Other names, logos, trademarks, and brands appearing through our Services remain the property of their respective owners.

SECTION 7 — OPTIONAL TOOLS

Our Services may provide access to tools, applications, integrations, or services operated by third parties.

We may not monitor, control, or have input regarding these third-party tools.

Third-party tools may be provided on an “as is” and “as available” basis without representations, warranties, endorsements, or guarantees from Prestonhaus.

Your use of third-party tools is at your own discretion and risk. You are responsible for reviewing and understanding the terms and policies applicable to those services.

We may introduce additional tools, features, services, or resources in the future. Unless otherwise stated, those additions will also form part of the Services and will be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to websites, services, applications, or content operated by third parties.

Prestonhaus does not control and is not responsible for evaluating the accuracy, security, content, policies, products, or practices of third-party websites or services.

If you choose to access a third-party website through a link provided through our Services, you do so at your own discretion and risk.

We encourage you to carefully review the policies and terms of any third party before entering into a transaction with them.

Questions, concerns, claims, or disputes involving products or services provided directly by a third party should generally be directed to that third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Prestonhaus uses Shopify's platform to provide and operate portions of our online Services.

However, purchases made through our store are transactions directly between you and Prestonhaus, unless expressly stated otherwise.

Shopify is not the seller of Prestonhaus products and is not responsible for the products you purchase from us or for claims, losses, damages, or injuries arising directly from those products or transactions, except to the extent otherwise required by applicable law.

SECTION 10 — PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store uses Shopify's platform, certain information relating to your access to and use of the Services may also be collected or processed by Shopify.

Information you provide may be transmitted to Shopify and other service providers that assist us with functions such as payment processing, order fulfillment, analytics, fraud prevention, marketing, customer service, and operation of our store.

Some service providers may process information in countries outside the country in which you reside.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, disclosed, and protected.

SECTION 11 — FEEDBACK, REVIEWS, AND SUBMISSIONS

If you submit reviews, suggestions, ideas, comments, photographs, feedback, proposals, or other content to Prestonhaus (“Feedback”), you grant Prestonhaus a worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback for purposes including operating, improving, evaluating, and promoting our Services.

You represent that you own or have the necessary rights to submit the Feedback and that your submission does not violate the rights of another person or entity.

You must disclose any compensation, free products, discounts, incentives, or other benefits received in connection with submitted Feedback when required by applicable law.

We are not obligated to keep Feedback confidential, compensate you for Feedback, or respond to Feedback unless otherwise required by law or expressly agreed by Prestonhaus.

We reserve the right, but not the obligation, to monitor, edit, restrict, or remove content that we reasonably determine violates these Terms, applicable law, intellectual property rights, or acceptable standards for use of our Services.

You are responsible for the accuracy and legality of the Feedback you submit.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

From time to time, our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, delivery estimates, or other information.

We reserve the right to correct errors, update information, modify content, or cancel affected orders when information is inaccurate, including after an order has been submitted, subject to applicable law.

SECTION 13 — PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use our Services to:

• violate any applicable local, state, provincial, federal, national, or international law or regulation;
• infringe the intellectual property or other legal rights of Prestonhaus or another party;
• harass, threaten, abuse, defame, intimidate, or harm another person;
• submit false, fraudulent, deceptive, or misleading information;
• distribute spam, unauthorized advertising, chain letters, or similar solicitations;
• impersonate another person, business, or organization;
• upload, transmit, or distribute malicious software, viruses, or harmful code;
• collect or track personal information about others without authorization;
• engage in phishing, scraping, crawling, automated data collection, or similar activities where prohibited;
• interfere with or attempt to bypass the security features of the Services;
• reproduce, duplicate, copy, sell, resell, or exploit unauthorized portions of our Services; or
• engage in conduct that interferes with another person's ability to safely access or use the Services.

We reserve the right to restrict, suspend, or terminate access to our Services when we reasonably determine that these Terms have been violated.

SECTION 14 — TERMINATION

We may suspend or terminate your access to all or part of the Services when permitted by applicable law, including when we reasonably believe these Terms have been violated.

Any amounts properly owed before termination will remain payable.

Provisions that by their nature should continue after termination will remain effective, including provisions concerning intellectual property, feedback, disclaimers, limitation of liability, indemnification, governing law, and other surviving obligations.

SECTION 15 — DISCLAIMER OF WARRANTIES

Information available through our Services is provided for general informational purposes.

While we make reasonable efforts to provide accurate information, we do not guarantee that all information will always be complete, accurate, current, or suitable for every purpose.

To the fullest extent permitted by applicable law, and except where expressly stated otherwise by Prestonhaus, the Services and products offered through them are provided on an “as is” and “as available” basis.

We disclaim warranties or conditions that may otherwise apply, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement, to the extent permitted by law.

We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.

Certain jurisdictions do not permit some warranty exclusions or limitations. Accordingly, some of these provisions may not apply to you.

SECTION 16 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PRESTONHAUSCO AND ITS AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS MAY INCLUDE, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE, SAVINGS, DATA, BUSINESS OPPORTUNITIES, OR REPLACEMENT COSTS, WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANOTHER LEGAL THEORY.

THESE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS OF LIABILITY, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

SECTION 17 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Prestonhaus, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, damages, losses, liabilities, and reasonable legal expenses arising from:

1. your material violation of these Terms;
2. your violation of applicable law or the rights of another party; or
3. your improper access to or use of the Services.

We will provide reasonable notice of an indemnifiable claim when appropriate. We may participate in or control the defense of such a claim as permitted by applicable law, and you agree to reasonably cooperate in the defense.

SECTION 18 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 19 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision contained in these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and operating rules posted through our Services, constitute the agreement between you and Prestonhaus regarding your use of the Services and supersede prior agreements or communications relating to the same subject matter.

SECTION 20 — ASSIGNMENT

You may not transfer, delegate, or assign your rights or obligations under these Terms without our prior written consent.

Prestonhaus may transfer or assign its rights and obligations under these Terms as permitted by applicable law.

SECTION 21 — GOVERNING LAW

These Terms and any separate agreements through which Prestonhaus provides Services will be governed and interpreted in accordance with applicable federal law and the laws of the state or jurisdiction in which Prestonhaus is headquartered, without regard to conflict-of-law principles where applicable.

Any disputes will be subject to the jurisdiction and venue of the appropriate courts as permitted by applicable law.

SECTION 22 — HEADINGS

Section titles and headings are provided for convenience and organization only. They do not limit or otherwise affect the interpretation of these Terms.

SECTION 23 — CHANGES TO THESE TERMS

You may review the current version of these Terms of Service on this page.

We reserve the right to modify, update, or replace portions of these Terms by posting an updated version through our website.

When required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

SECTION 24 — CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact Prestonhaus.

Prestonhaus

Store Address:
1350 West Marietta Street Northwest
Atlanta, GA 30318
United States

Email: info@prestonhausco.com

Phone: +1 (470) 298-8426

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM EST

We do our best to respond to customer emails within 1–2 business days.